Privacy Policy

At Real Estate & Loans Hub, we are committed to protecting your privacy and handling your personal information responsibly in accordance with applicable Canadian privacy laws.

1. Information We Collect

We may collect the following information when you use our website or submit a form:

• Name
• Email address
• Phone number
• Message or inquiry details
• Property or financial information (if voluntarily provided)
• Technical data (IP address, browser type, device)

2. How We Use Your Information

Your information is used to:

• Respond to inquiries and provide services
• Connect you with mortgage and/or real estate solutions
• Communicate via email, phone, or SMS
• Improve our website and marketing performance
• Comply with legal and regulatory requirements

3. Consent

By submitting your information, you consent to being contacted by:

• Real Estate & Loans Hub
• Mortgage representatives (via TMG The Mortgage Group Canada Inc.)
• Real estate representatives (via Century 21)

You may withdraw consent at any time.

4. Sharing of Information

We may share your information with:

• Lenders and financial institutions
• Real estate professionals
• Service providers (CRM, email tools, marketing platforms)

We do not sell your personal information.

5. Cookies & Tracking

We may use cookies and tracking technologies to:

• Understand website usage
• Improve marketing campaigns
• Track ad performance (Google Ads, Meta Ads)

You can disable cookies through your browser settings.

6. Data Security

We take reasonable steps to protect your information, including:

• Secure servers
• Controlled access to data
• Use of trusted third-party tools

However, no method of transmission is 100% secure.

7. Data Retention

We retain your information only as long as necessary for:

• Business purposes
• Legal and regulatory compliance

8. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion (where applicable)

9. Third-Party Services

Our website may use third-party tools such as:

• Google Analytics
• CRM systems (e.g., HubSpot, Brevo, Zoho)
• Advertising platforms

These services may collect anonymized data.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact Us

If you have questions about this policy, please contact us via the website.